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Systems-Driven Supply

Terms of Supply

Managed Manufacturing & Global Export Protocols

1. Manufacturing Standards

Heyuan Global operates a **managed manufacturing model**. Every batch is produced within our vetted production hubs according to strict technical blueprints (e.g., 0.8mm steel architecture). We enforce a **centralized Quality Control (QC) protocol** across all specialized facilities to ensure uniform excellence.

2. Lead Time & Logistics

Standard lead times (15-35 days) are calculated based on production scheduling within our specialized hubs. We utilize **Incoterms® 2020** (FOB/CIF/DDP) to manage international risk. Our operations HQ in Hangzhou coordinates with regional hubs to ensure cargo integrity from loading to departure.

3. Claims & Warranty

We apply **"Zero-Error" engineering logic** to our warranty service. All hardware is covered by a 12-month structural warranty. Quality discrepancies must be documented with technical evidence within 14 days of arrival. Verified defects are resolved through credit notes or 1:1 hardware replacement in the next production cycle.

Standard Payment Terms:

30% Initial Deposit | 70% Balance against Bill of Lading (B/L) copy.
All transactions are governed by the International Chamber of Commerce (ICC) standards to protect both parties' business interests.

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